Terms and Conditions

These Terms and Conditions are entered into with Unlimited Impact Group International Limited, a company incorporated in the Republic of Mauritius ("Brighter North", "we", "us"), which operates the Brighter North brand. References to "Brighter North" in this Agreement are references to Unlimited Impact Group International Limited trading as Brighter North.

1. Terms of Use

1.1 These Terms and Conditions apply to your use of Brighter North's services for individuals, along with any associated software applications and websites, any subscription services and products supplied by Brighter North (together, the "Services"), and the materials and Output made available to you therein (the "Materials").

1.2 In these General Terms and Conditions, references to the "Agreement" mean these Terms and Conditions and any Additional Terms published on our website or otherwise provided to you.

1.3 If you access, use, or download any of the Services (including our website), you are taken to have agreed to this Agreement and our Privacy Policy.

1.4 If you do not agree to these Terms and Conditions, you must immediately cease using our website and Services.

2. Definitions

2.1 "Output" means content created through your use of the generative artificial intelligence features of the Services.

2.2 "Prompts" means information entered into the Services by you to generate or edit Outputs.

3. License and Restrictions on Use

3.1 We grant you a non-exclusive, non-transferable, limited license to access and use the Services and Materials, subject to this Agreement.

3.2 In using the Services, you must comply with all applicable laws and any policies or guidelines we provide.

3.3 Subject to this Agreement, you may:

(a) make printouts of the Materials;

(b) download Materials;

(c) only when downloaded or printed using the functionality within the Services:

(i) on a reasonable, non-systemic basis that is not commercially prejudicial to us, provide Materials to other persons;

(ii) make printouts of the Materials for personal use;

(iii) store Materials for personal use.

3.4 You must not:

(a) access or use the Services via mechanical, programmatic, robotic, scripted, or automated means;

(b) offer any part of the Services or Materials for commercial resale or redistribution;

(c) use Brighter North trademarks, service marks, or logos without prior written consent;

(d) remove or obscure copyright or proprietary notices;

(e) reverse engineer or derive source code, programs, or methodology;

(f) automatically or programmatically extract data or Output;

(g) represent Output as human generated when it is not;

(h) use the Services or Materials with AI technologies except where:

(i) the Services and Materials remain under your control;

(ii) they are not provided to third parties;

(iii) they are not used to train AI systems;

(iv) usage is incidental only;

(i) use the Services or Materials to compete with Brighter North;

(j) use the Services or Materials unlawfully or in a way that infringes rights.

4. Intellectual Property Rights

4.1 All right, title, and interest in the Services and Materials vest in Brighter North or its licensors.

4.2 Brighter North does not claim intellectual property rights in Customer Information contained in Outputs.

4.3 No rights are granted except as expressly set out in this Agreement.

5. User IDs and Passwords

5.1 We may provide access via usernames, passwords, or other methods.

5.2 If unauthorized use is suspected, access credentials may be cancelled.

6. Third Party Services

6.1 Some Services, Materials, or Outputs are provided by third parties and may be subject to their terms.

6.2 Brighter North is not responsible for third party services, materials, or outputs.

7. Your Rights Under Mauritian Consumer Law

7.1 If you are a consumer under applicable Mauritian consumer protection legislation, including the Consumer Protection (Price and Supplies Control) Act 1998 and other consumer protection laws in force in Mauritius, statutory rights and guarantees apply and cannot be excluded.

7.2 Liability for breach of those statutory rights may be limited where permitted by law.

8. Services and Materials

8.1 Some Services and Materials are prepared by third parties and may not be verified for accuracy.

8.2 The Services and Materials are provided for reference purposes only and are not a substitute for professional advice.

8.3 Some Services utilize artificial intelligence technologies, which may produce inaccurate or incomplete Outputs.

8.4 You are responsible for verifying any information provided in Materials or Outputs.

8.5 To the maximum extent permitted by law, the Services and Materials are provided "as is" and "as available".

8.6 Brighter North does not provide medical, psychological, or therapeutic services.

8.7 The Services and Materials are provided for personal development and reflection only and are not a substitute for professional advice. You acknowledge and agree that you are solely responsible for any decisions you make in connection with the Services and Materials, including whether and when to obtain professional support, and you indemnify Brighter North against any liability arising from those decisions or from your use of the Services and Materials.

9. Your Information

9.1 We are not obliged to store, back up, retrieve, or restore your information or Outputs.

9.2 Any personal information is handled in accordance with our Privacy Policy.

10. Limitation of Liability

10.1 Nothing in this Agreement limits liability under applicable Mauritian law, including applicable consumer protection legislation, where it cannot be excluded.

10.2 Where permitted, our liability is limited to:

(a) for goods:

(i) replacement or equivalent goods, or

(ii) payment of replacement cost;

(b) for services:

(i) re-supply of services, or

(ii) payment of re-supply cost.

10.3 Liability is reduced to the extent loss is caused or contributed to by you.

10.4 These limitations do not apply to breaches of clause 3 or unpaid charges.

11. Varying Terms

11.1 We may vary these Terms at any time by publishing updated terms on our website.

11.2 Continued use of the Services constitutes acceptance of the updated terms.

12. Termination and Suspension

12.1 We may suspend or terminate access if:

(a) you breach this Agreement;

(b) required by law;

(c) your use poses risk or harm.

12.2 Accounts inactive for over one year may be terminated.

13. Discontinuation

13.1 We may discontinue the website or Services at any time without notice.

13.2 We are not liable for losses arising from such discontinuation.

14. Indemnity

14.1 You must indemnify and hold Brighter North harmless against liabilities arising from your use of the Services or breach of this Agreement.

14.2 This obligation survives termination.

15. Jurisdiction

15.1 This Agreement is governed by the laws of the Republic of Mauritius.

15.2 You submit to the exclusive jurisdiction of the courts of Mauritius.

15.3 Overseas users access the Services at their own risk and must comply with local laws.

16. Dispute Resolution

16.1 A party must give written notice specifying the dispute and desired resolution.

16.2 The parties must attempt to resolve the dispute by negotiation within 30 days.

16.3 If unresolved:

(a) either party may refer the dispute to mediation;

(b) a mediator may be appointed by the MCCI Arbitration and Mediation Center (MARC) in Mauritius;

(c) mediation costs are shared equally.

16.4 Legal proceedings may not commence until this process is followed, except for urgent injunctive relief.

17. General

17.1 If any provision is unenforceable, it is severed and the remainder remains in force.

17.2 Failure to enforce a provision does not constitute a waiver.

18. Payments, Purchases and Merchant of Record

18.1 Where you purchase a subscription, course, or other paid product through the Services, your order is processed by our authorized reseller, which acts as the Merchant of Record for the transaction.

18.2 This means your purchase is a contract with the reseller for the supply of the product, while the product itself is licensed to you by Brighter North under this Agreement. The reseller is responsible for payment processing, billing, the collection and remittance of applicable taxes, invoicing, and handling refunds and related order enquiries.

18.3 By completing a purchase, you agree to the reseller's buyer terms and refund policy, made available to you at checkout, in addition to this Agreement.

18.4 Prices are displayed at checkout and may vary by region and applicable taxes. Brighter North's products are digital content. By purchasing and accessing them you consent to their immediate supply.

18.5 Refunds are governed by the Refunds and Money-Back Guarantee terms set out in clause 19 and by the reseller's refund policy. Where you are a consumer, your statutory rights, including any applicable cooling-off period and your rights under applicable Mauritian consumer protection law, are not affected.

18.6 Where a subscription is purchased, it renews automatically at the interval shown at checkout until cancelled. You may cancel at any time using the link in your order confirmation or via your account. Cancellation takes effect at the end of the current billing period.

18.7 For billing and order enquiries, including refunds, contact our authorized reseller using the details provided in your order confirmation. For product support, contact Brighter North using the details published on our website.

18.8 You acknowledge and agree that electronic records, electronic communications and your electronic acceptance of this Agreement are valid, effective and enforceable under the Electronic Transactions Act 2000 (Mauritius).

19. Refunds and Money-Back Guarantee

19.1 Brighter North offers a 30-day money-back guarantee on our digital self-development courses and products. If you are not satisfied for any reason, you may request a full refund within 30 days of your purchase date.

19.2 All refunds are processed by our authorized reseller. To request a refund you may use the order-support or "View receipt" link in the email receipt you received at the time of purchase, visit the customer support portal linked in your receipt, or email us at analytics@brighternorth.com and we will help you start the process. Approved refunds are issued to your original payment method, normally within 14 days of approval. Once a refund is issued, your access to the relevant product will end.

19.3 Our products are digital content made available immediately. By accessing, downloading, or streaming a product you consent to its immediate delivery. Where local consumer protection law grants an unconditional right of withdrawal, for example a 14-day cooling-off period, those statutory rights are unaffected and apply alongside this policy. The 30-day guarantee is offered voluntarily and is more generous than the statutory minimum.

19.4 If you purchase a subscription, you may cancel at any time using the link in your receipt or via your account. Cancellation stops future renewals. The 30-day money-back guarantee applies to your first payment.

19.5 Refund requests are reviewed on a case-by-case basis. Brighter North and our authorized reseller may decline requests where there is evidence of fraud, refund abuse, or repeated refund activity. This does not affect your statutory rights in relation to products that are faulty, not as described, or not fit for purpose.